Terms & Conditions —
goya777 Platform Rules

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and goya777 ("goya777", "we", "us", "our"), which operates the online gaming platform accessible at goya777.net. By creating an account, accessing the platform, depositing funds, or placing any wager on goya777, you confirm that you have read, understood, and unconditionally accepted these Terms in their entirety.

goya777 reserves the right to amend, update, or replace these Terms at any time. Where a material change is made, goya777 will endeavour to provide notice via a prominent on-site announcement or direct communication to registered players. Your continued use of the goya777 platform following notification of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any change, you must immediately cease using the platform and request account closure if applicable.

These Terms are written in English and are the definitive governing version. In the event of any conflict or discrepancy arising from a translation or informal summary, the English-language version of these Terms shall prevail in all circumstances.

Scope of Services

goya777 provides an online platform offering the following categories of gaming entertainment to eligible players:

• Sports Betting — including cricket (BPL, IPL, T20 World Cup), football, kabaddi, and other international sports markets
• Live Casino — including live Baccarat, Roulette, Blackjack, Teen Patti, Andar Bahar, and Dragon Tiger via Evolution Gaming and Ezugi
• Slots — featuring 1,000+ titles from Pragmatic Play, NetEnt, Microgaming, Hacksaw Gaming, Play'n GO, Red Tiger, and other certified providers
• Crash Games — including Spribe Aviator and other instant-outcome game formats

goya777 reserves the right to add, remove, modify, or temporarily suspend any product category, game, or market at any time without prior notice. goya777 is not liable for any interruption to services caused by scheduled maintenance, emergency technical work, third-party provider outages, or circumstances beyond goya777's reasonable control.

Acceptance of Risk

You acknowledge that gambling involves financial risk, and that goya777 does not guarantee any outcome or return on wagers placed on the platform. All bets and games are final once confirmed. You accept full responsibility for any financial loss resulting from gambling activity on goya777. goya777 encourages all players to set personal deposit limits and to gamble responsibly within their means.

To access the full range of goya777 services, including placing bets and making deposits, you must register a personal account on the platform. Account registration is free and requires you to provide accurate, complete, and current personal information at the time of sign-up and on an ongoing basis thereafter.

Eligibility Requirements

You are eligible to register and maintain an account on goya777 only if you meet all of the following conditions:

• You are at least 18 years of age at the time of registration.
• You are a natural person (not a corporation, trust, or other legal entity).
• You are not already registered with an active goya777 account.
• You are accessing the platform from a jurisdiction where online gambling is not explicitly prohibited by applicable laws binding on you personally.
• You are not acting on behalf of another person, and you are using your own payment methods and funds.
• You are not an employee, contractor, director, or immediate family member of any employee of goya777 or its affiliated game providers and payment processors.

Account Information & Verification

You must provide truthful and accurate information during registration, including your full legal name, date of birth, and a valid email address. goya777 may, at its sole discretion, request supporting documentation to verify your identity and age at any stage — including but not limited to at first withdrawal. Acceptable documents include government-issued photo identification (National ID card, passport, or driving licence).

Failure to provide satisfactory verification documentation within a reasonable timeframe may result in the suspension of your account and the withholding of pending withdrawals until the verification process is completed. goya777 applies these measures to protect against fraud, underage gambling, and money laundering.

Single Account Policy

Each player is permitted to hold exactly one active account on goya777. If goya777 identifies that a player holds more than one account — whether registered under the same name, the same payment method, the same device, or the same IP address — goya777 reserves the right to merge or permanently close the duplicate accounts, void any associated bonus balances, and, at its discretion, withhold any winnings generated through the duplicate account.

Account Security Obligations

You are solely responsible for keeping your goya777 login credentials — including your username, password, and any two-factor authentication (2FA) codes — confidential and secure. You must not share your credentials with any third party. You must notify goya777 support immediately if you suspect that your account has been accessed without your authorisation. goya777 is not responsible for losses resulting from unauthorised account access arising from your failure to maintain the security of your login information.

All financial transactions on goya777 are conducted in Bangladeshi Taka (BDT). goya777 supports the following deposit and withdrawal channels, which are the primary mobile financial services available to players in Bangladesh:

• bKash — Bangladesh's leading mobile financial service
• Nagad — Bangladesh Post Office mobile banking service
• Rocket — Dutch-Bangla Bank Limited mobile wallet
• Upay — United Commercial Bank mobile wallet

Deposit Terms

The minimum single deposit amount on goya777 is ৳100. There is no fixed maximum deposit, though transaction limits imposed by individual mobile financial service providers will apply. Deposits are credited to your goya777 account balance in real time upon confirmation from the respective payment provider. goya777 does not charge a processing fee on deposits, though your mobile wallet provider may apply its own transaction fees independently.

All deposits must originate from a payment method registered in your own name. Deposits from third-party accounts — including family members, friends, or any other person — are strictly prohibited. If goya777 identifies a deposit originating from a payment method not registered to the account holder, the deposit may be reversed, the account may be suspended, and the matter may be escalated for further investigation.

Withdrawal Terms

Withdrawal requests are processed to the same mobile wallet used for the most recent deposit on the account, subject to identity verification. The minimum withdrawal amount is ৳500. Withdrawals to bKash and Nagad are typically processed within minutes during standard Bangladesh Standard Time (BST, UTC+6) business hours. Processing times may be longer during periods of high platform activity, during public holidays in Bangladesh, or where additional verification is required.

goya777 reserves the right to conduct additional security and identity checks before processing any withdrawal request. You must complete the identity verification process before your first withdrawal will be approved. goya777 may withhold withdrawal processing on accounts under investigation for suspected fraud, bonus abuse, or any other potential breach of these Terms.

Anti-Money Laundering Policy

goya777 is committed to preventing the use of its platform for money laundering or any other financial crime. All transactions on goya777 are monitored for suspicious activity. goya777 reserves the right to request source-of-funds documentation from any player at any time. Where a player is unable or unwilling to provide satisfactory documentation, goya777 may withhold pending withdrawals and close the account pending further review. goya777 will cooperate fully with any relevant law enforcement or regulatory enquiries.

goya777 offers a range of bonuses, free spins, reload offers, and seasonal promotions to eligible players. All promotional offers are subject to these general Terms and to the specific terms published alongside each individual promotion. In the event of any conflict between a promotion's specific terms and these general Terms, the specific promotion terms shall prevail for that promotion only.

Wagering Requirements

All bonus funds awarded to a player's account are subject to a wagering requirement before they may be converted to withdrawable funds. The wagering requirement multiplier (for example, 30x the bonus amount) is stated clearly in each promotion's specific terms. Until the wagering requirement is met in full, bonus funds and any winnings generated from bonus funds cannot be withdrawn.

Not all games contribute equally to the wagering requirement. Slot games typically contribute 100% of each wager staked. Live casino games (Baccarat, Roulette, Blackjack) typically contribute at a reduced rate. Sports betting markets may have their own contribution rules. The specific contribution rates for each game category are listed in the individual promotion terms or in the Bonus FAQ section of the platform.

Bonus Eligibility

• Only one bonus may be active on a player's account at any one time, unless the promotion terms explicitly state otherwise.
• Bonuses are available to players whose accounts are in good standing and have not been flagged for any policy violation.
• Players who have previously requested self-exclusion are not eligible for promotional bonuses during or after a self-exclusion period without first contacting support.
• goya777 reserves the right to withdraw, alter, or cancel any promotion at any time, including for individual players who are suspected of bonus abuse.

Bonus Abuse & Prohibited Strategies

Bonus abuse — including but not limited to creating multiple accounts to claim the same promotion, placing opposing bets to guarantee a bonus conversion, or any other strategy designed to extract bonus value without genuine gameplay — is strictly prohibited. goya777 uses automated monitoring tools to detect patterns consistent with bonus abuse. Where bonus abuse is identified, goya777 reserves the right to void all bonuses and associated winnings, and to permanently close the player's account.

Seasonal & Cultural Promotions

goya777 periodically runs enhanced promotions timed to key cultural events in Bangladesh, including Eid, Pohela Boishakh (Bengali New Year), Independence Day (March 26), and Victory Day (December 16). These promotions are subject to their own specific terms and availability windows. Participation in seasonal promotions does not create any ongoing entitlement to similar offers in future periods.

All games available on the goya777 platform are provided by certified third-party game studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, Hacksaw Gaming, Play'n GO, Red Tiger, and Big Time Gaming (BTG). Each game is governed by its own individual rules, which are accessible within the game's information panel. Players are responsible for familiarising themselves with the rules of any game before placing real-money wagers.

Random Number Generators (RNG)

All slot games and table game outcomes on goya777 are determined by certified Random Number Generator (RNG) software provided and maintained by the respective game studios. RNG systems ensure that each game outcome is statistically independent of all previous outcomes — meaning no strategy, pattern recognition, or external information can reliably predict or influence a game result. RTP (Return to Player) percentages for each game are published within the game information panel and reflect the theoretical long-run payout rate.

Prohibited Conduct

The following conduct is strictly prohibited on the goya777 platform and constitutes a material breach of these Terms:

• Use of any automated software, bot, script, or other artificial means to interact with any part of the platform, including games, sports betting markets, or the account management system.
• Exploitation of any software bug, glitch, technical error, or pricing discrepancy to obtain an unfair financial advantage. Any winnings obtained through exploitation of a known or discovered error are void and will be deducted from the account balance.
• Collusion with other players in any poker, live dealer, or multi-player game format to gain an unfair advantage over other participants or over goya777.
• Any form of money laundering, including depositing funds for the purpose of withdrawing them without genuine gambling activity.
• Providing false identity information, including impersonating another person or using another person's identity documents for verification purposes.
• Any conduct that in goya777's reasonable judgment is abusive, threatening, or harmful toward other players or toward goya777's support staff.

Sports Betting Specific Rules

Sports betting markets on goya777 are offered on a best-efforts basis. goya777 reserves the right to void any bet where the market was offered in error, where the odds were demonstrably incorrect due to a data feed error, or where the underlying event has been subject to confirmed match-fixing or corruption. Voided bets are returned to the player's account balance at the original stake amount. Settlement of sporting event outcomes follows official governing body results — for cricket this means results as recognised by the ICC or the relevant board (e.g., BCB for BPL fixtures).

goya777 reserves the right to suspend, restrict, or permanently close any player account at any time, without prior notice, where goya777 has reasonable grounds to believe that the account has been used in breach of these Terms, or where suspension is required to protect the integrity of the platform, other players, or goya777 itself.

Grounds for Suspension or Closure

• Breach of the single account policy (multiple accounts registered by the same player)
• Provision of false identity, age, or payment information during registration or verification
• Suspected underage gambling (account holder under 18 years of age)
• Suspected money laundering, fraud, or use of stolen payment credentials
• Bonus abuse, exploitation of platform errors, or use of prohibited software
• Abusive, threatening, or harassing conduct directed at support staff or other players
• Account inactivity for a continuous period of 12 months or more (dormant account policy)
• Player-initiated self-exclusion request under the responsible gaming tools

Effect of Account Closure

Upon permanent closure of an account, any remaining real-money balance (excluding bonus funds and associated winnings that have not met the applicable wagering requirements) will be returned to the player's verified payment method, provided the closure is not due to a material breach of these Terms. Where closure is due to fraud, underage gambling, or bonus abuse, goya777 reserves the right to withhold part or all of the account balance pending investigation.

Voluntary Closure & Self-Exclusion

Players may request voluntary closure of their goya777 account at any time by contacting support via live chat from the account dashboard or by emailing [email protected]. Self-exclusion options — including temporary cooling-off periods of 24 hours to 6 months, and permanent self-exclusion — are also available directly from the responsible gaming section of the account dashboard. Self-exclusion requests are processed immediately and cannot be reversed during the selected exclusion period. This is described in greater detail in goya777's Responsible Gaming policy.

Dormant Accounts

An account is considered dormant if there has been no login activity for a continuous period of 12 consecutive months. Prior to classifying an account as dormant, goya777 will attempt to contact the registered player via email. A dormant account fee may be applied to dormant account balances in accordance with goya777's prevailing dormant account policy, details of which are available from the support team on request.

goya777 is strictly an 18+ platform. No person under the age of 18 years is permitted to register, hold an account, deposit funds, or participate in any game or betting market on goya777. This restriction is absolute and without exception.

goya777 conducts age verification as part of the account withdrawal process. All players must successfully complete age verification before a first withdrawal will be approved. Acceptable forms of identification for age verification include:

• Bangladesh National Identity Card (NID) — both sides
• Valid passport — biographical data page
• Bangladesh driving licence — front and back

goya777 may also conduct age verification checks at other points in the account lifecycle, including at periodic intervals for long-standing accounts and where goya777 has reason to believe that the registered account holder may have been under 18 at the time of registration. Where age verification cannot be satisfactorily completed, the account will be suspended until the matter is resolved.

If you are aware of a minor who may have registered on goya777, please contact our support team at [email protected] immediately. goya777 takes underage gambling prevention extremely seriously and will act on any credible report without delay.

To the fullest extent permitted by applicable law, goya777's total liability to any player arising from or in connection with these Terms, the player's account, or use of the platform shall not exceed the total amount deposited by that player in the twelve (12) months immediately preceding the event giving rise to the claim.

Exclusions

goya777 shall not be liable to any player for any of the following categories of loss, whether arising in contract, tort (including negligence), or otherwise:

• Loss of profits, revenue, or anticipated savings
• Loss of data or corruption of data
• Indirect, incidental, special, or consequential losses of any nature
• Losses arising from platform unavailability due to maintenance, technical faults, or third-party provider outages
• Losses arising from a player's reliance on information, odds, or statistics displayed on the platform that contain errors
• Losses arising from a player's own failure to maintain the security of their account credentials

Indemnity

You agree to indemnify, defend, and hold harmless goya777 and its officers, employees, contractors, and affiliates from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your breach of these Terms; (b) your use of the goya777 platform in a manner not authorised by these Terms; or (c) your violation of any applicable law or regulation in connection with your use of goya777.

No Warranty

goya777 provides the platform on an "as is" and "as available" basis. While goya777 strives to maintain a high standard of platform performance and reliability, goya777 makes no warranty, express or implied, regarding the uninterrupted availability, accuracy, or fitness for purpose of any aspect of the platform. Technical issues, third-party provider outages, and scheduled maintenance may affect availability from time to time.

Contact & Disputes

If you believe you have a legitimate dispute with goya777 regarding the application of these Terms to your account, you should contact the support team in the first instance via live chat from your account dashboard or by emailing the support address below. goya777 commits to responding to all formal dispute submissions within a reasonable timeframe. Email for support and disputes: [email protected] (plain text — not a clickable link).